Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, in new condition, and in the same condition that you received it. It must also be returned in its original manufacturer-labeled packaging.

Returned items must include all original materials, including manuals, accessories, parts, packing materials, blank warranty cards, original boxes, and any intact UPC codes, if applicable. If anything is missing, damaged, opened, used, or altered, SCDiving may refuse the return or issue only a partial refund.

Items that are special ordered and not picked up or returned may be subject to restocking charges. SCDiving reserves the right to refuse a return or charge a minimum 15% restocking fee if all return conditions are not met.

Commercial and bulk orders are final sale and are not eligible for return, refund, or exchange.

Several types of goods are exempt from being returned. Perishable goods such as screen printed items, digital printed items, sublimation printed items, food, flowers, newspapers, or magazines cannot be returned unless defective. We also do not accept returns of intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include:

• Gift cards

• Downloadable software products

• Some health and personal care items

• Special-order merchandise

• Items marked or described as non-returnable at the time of purchase

• Opened books, CDs, DVDs, VHS tapes, software, video games, cassette tapes, vinyl records, or similar media items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial Refunds

There are certain situations where only partial refunds may be granted, if applicable:

• A book with obvious signs of use

• A CD, DVD, VHS tape, software, video game, cassette tape, vinyl record, or similar media item that has been opened

• Any item not in its original condition, damaged, altered, used, or missing parts for reasons not due to our error

• Any item returned more than 30 days after delivery

• Any item missing original packaging, manuals, accessories, blank warranty cards, parts, packing materials, or included items

Free Items Included With Purchase

If your original purchase included free items, all associated free items must be returned in order to receive a full refund.

If any free items are not returned, the retail value of those items, along with any applicable shipping charges, may be deducted from your refund.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you whether your refund has been approved or rejected.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, minus any applicable shipping, handling, restocking, or deduction fees.

Shipping and handling fees are non-refundable.

Late or Missing Refunds

If you have not received a refund yet, first check your bank account again.

Then contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at admin@scdiving.com.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective, incorrect, or damaged.

If you need to exchange an item for the same item, send us an email at admin@scdiving.com and send your item to:

SCDiving
575 Dawson Dr, Suite 9
Camarillo, CA 93012

Defective, Incorrect, or Damaged Items

You have 30 days from the invoice date to report and return defective, incorrect, or damaged items.

Defective, incorrect, or damaged items may be repaired, exchanged, replaced, or refunded at SCDiving’s discretion.

To qualify for a full refund for a defective, incorrect, or damaged item, you must contact us within 5 business days of delivery.

After 5 business days from delivery, defective, incorrect, or damaged items may be replaced with the same model or the manufacturer’s equivalent model instead of being refunded.

For items that cannot be verified as defective, incorrect, or damaged, SCDiving reserves the right to refuse the return or charge a minimum 15% restocking fee.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your approved return. Once the returned item is received and approved, a gift certificate will be issued to you.

If the item was not marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send the refund to the gift giver.

Shipping

To return your product, mail your product to:

Attn: Returns
SCDiving
575 Dawson Dr, Suite 9
Camarillo, CA 93012

You will be responsible for paying your own shipping costs for returning your item unless otherwise approved by SCDiving in writing.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Final Determination

All returns are subject to inspection and approval by SCDiving. SCDiving reserves the right to make the final determination regarding refund eligibility, exchange eligibility, replacement eligibility, restocking fees, and return acceptance.